PRODUCTS

WARRANTY

Modern Industrial Design LTD, dba Neocase, warrants to the Original End Consumer that
Neocase products will be free from defects in workmanship or materials. This warranty applies to the Original End Consumer and terminates in the event of sale, modification, or transfer of ownership of Neocase products.

This limited lifetime warranty has no expiration, and is in effect as long as the Original End Consumer owns the product. Original End Consumer is defined as the entity that takes title to the product and makes the first end use of the product for its own purposes. Neocase warrants to Original End Consumer that it will, at its discretion, repair or replace, or refund the purchase price of any product that is defective in material or workmanship.

All claims must be submitted in writing.

This warranty does not apply to:

  • Wear and tear under normal usage
  • Exposure to extreme heat or moisture
  • Alterations, abuse, or accidental damage
  • Failure to install or maintain product in accordance with Neocase published guidelines
  • The use of any unauthorized non-Neocase components in a Neocase installation

Neocase’s liability for component parts or materials manufactured by others included in or sold as finished products shall be limited to the warranty of the component manufacturer.

This warranty is exclusive and in lieu of any other warranties. It does not cover consequential or incidental damages, such as loss of use or time.

Warranty claims should be submitted to: .